Help Center

Find answers to the most frequently asked questions about Echoparole. We're here to help you navigate our platform and get the interpretation services you need.

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Frequently Asked Questions

Browse through our most common questions organized by category. Can't find what you're looking for? Contact our support team.

Getting Started

Booking & Appointments

Payment & Billing

Account & Profile

Still Need Help?

Can't find the answer you're looking for? Our support team is here to help. Get in touch with us and we'll respond as quickly as possible.

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Help Center

Frequently Asked Questions

Getting Started

What is Echoparole?

How do I create an account?

Do I need to verify my identity?

Is Echoparole free to use?

Booking & Appointments

How do I book an interpreter?

How far in advance should I book?

Can I cancel or reschedule an appointment?

What happens if my interpreter doesn't show up?

Payment & Billing

How does payment work?

Do you offer invoices?

What is your refund policy?

Account & Profile

How do I update my profile?

How do I reset my password?

How do I delete my account?

Still Need Help?